Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304161 | Business Stream | meter reading | Not upheld, no recommendations | March 2014 |
| 201200392 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201201571 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201201658 | Tayside NHS Board | continuing care | Not upheld, recommendations | February 2014 |
| 201202828 | Business Stream | leakage | Some upheld, recommendations | February 2014 |
| 201203233 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | February 2014 |
| 201203644 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
| 201203718 | South Lanarkshire Council | repairs and maintenance | Not upheld, action taken by body to remedy, no recommendations | February 2014 |
| 201203733 | Falkirk Council | noise pollution | Some upheld, no recommendations | February 2014 |
| 201204083 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |