Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202106168 | Glasgow City Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | June 2023 |
| 202106298 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, no recommendations | June 2023 |
| 202106489 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2023 |
| 202107634 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | June 2023 |
| 202107992 | South Lanarkshire Council | Child protection | Some upheld, recommendations | June 2023 |
| 202110475 | Lanarkshire NHS Board | Nurses / nursing care | Upheld, recommendations | June 2023 |
| 202111012 | Midlothian Council | Child services and family support | Upheld, recommendations | June 2023 |
| 202111931 | A Medical Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2023 |
| 202201211 | University of Edinburgh | Complaints handling | Upheld, recommendations | June 2023 |
| 202203947 | Renfrewshire Council | Kinship care | Resolved, no recommendations | June 2023 |