Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400625 | Falkirk Community Trust | policy/administration | Upheld, recommendations | September 2014 |
| 201400680 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201400681 | The City of Edinburgh Council | licensing - taxis | Not upheld, no recommendations | September 2014 |
| 201400706 | South Lanarkshire Council | complaints handling | Upheld, recommendations | September 2014 |
| 201400773 | Tollcross Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | September 2014 |
| 201400815 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201400851 | Greater Glasgow and Clyde NHS Board - Acute Services Division | complaints handling | Not upheld, action taken by body to remedy, no recommendations | September 2014 |
| 201401120 | Scottish Ambulance Service | complaints handling | Not upheld, action taken by body to remedy, no recommendations | September 2014 |
| 201401160 | Scottish Prison Service | personal property | Not upheld, no recommendations | September 2014 |
| 201401223 | Scottish Prison Service | policy/administration | September 2014 |