Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202103830 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations April 2023
202107843 Fife NHS Board Clinical treatment / diagnosis Upheld, recommendations April 2023
202110925 A Medical Practice in the Lanarkshire NHS Board Clinical treatment / diagnosis Upheld, no recommendations April 2023
202111275 Highland NHS Board Communication / staff attitude / dignity / confidentiality Not upheld, no recommendations April 2023
202202672 A Medical Practice in the Lanarkshire NHS Board Clinical treatment / diagnosis Upheld, recommendations April 2023
201810361 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations March 2023
201900901 Lanarkshire NHS Board Clinical treatment / diagnosis Not upheld, no recommendations March 2023
201900986 Falkirk Council Child services and family support Upheld, recommendations March 2023
201911193 Tayside NHS Board Clinical treatment / diagnosis Upheld, recommendations March 2023
202007741 North Ayrshire Council Neighbour disputes and anti-social behaviour Not upheld, no recommendations March 2023