Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103358 | Argyll and Bute Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | July 2012 |
| 201103377 | Lanarkshire NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201103418 | Highland NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
| 201103529 | Aberdeen City Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | July 2012 |
| 201103563 | Queen Margaret University | Academic appeal/exam results/degree classification | Not upheld, recommendations | July 2012 |
| 201103565 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2012 |
| 201103578 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Upheld, recommendations | July 2012 |
| 201103675 | Historic Scotland | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201103702 | A Medical Practice in the Lothian NHS Board area | Complaints handling | Upheld, recommendations | July 2012 |
| 201103863 | Scottish Water | Sewer flooding - external | Not upheld, action taken by body to remedy, no recommendations | July 2012 |