Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201101238 Highland NHS Board clinical treatment; diagnosis Not upheld, no recommendations April 2012
201101242 Forth Valley NHS Board clinical treatment; diagnosis Some upheld, action taken by body to remedy, no recommendations April 2012
201101396 Scottish Ambulance Service clinical treatment; diagnosis Upheld, recommendations April 2012
201101412 Lothian NHS Board policy/administration Some upheld, action taken by body to remedy, no recommendations April 2012
201101414 Lothian NHS Board - University Hospitals Division Complaints handling Some upheld, recommendations April 2012
201101581 Scottish Prison Service complaints handling Upheld, recommendations April 2012
201101682 Scottish Natural Heritage policy/administration Some upheld, no recommendations April 2012
201101686 A Medical Practice in the Grampian NHS Board area clinical treatment; diagnosis Not upheld, no recommendations April 2012
201101838 Business Stream Ltd meter size Not upheld, no recommendations April 2012
201101839 Highland NHS Board clinical treatment; diagnosis Not upheld, no recommendations April 2012