Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201002957 | Greater Glasgow and Clyde NHS Board - Acute Services Division | complaints handling | Some upheld, recommendations | October 2011 |
| 201003602 | Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
| 201003620 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | October 2011 |
| 201003746 | Education Scotland | policy/administration | Some upheld, recommendations | October 2011 |
| 201003839 | Highland NHS Board | clinical treatment; diagnosis | Not upheld, recommendations | October 2011 |
| 201003905 | Scottish Prison Service | progression | Some upheld, recommendations | October 2011 |
| 201003984 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | October 2011 |
| 201004154 | A Medical Practice, Forth Valley NHS Board | lists | Some upheld, recommendations | October 2011 |
| 201004178 | Fife NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
| 201004195 | Fife NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | October 2011 |