Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608076 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | October 2017 |
| 201608133 | Orkney Islands Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | October 2017 |
| 201608251 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | October 2017 |
| 201608569 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2017 |
| 201608586 | A Medical Practice in the Grampian NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | October 2017 |
| 201608767 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201608769 | Perth and Kinross Council | repairs and maintenance | Not upheld, no recommendations | October 2017 |
| 201608798 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
| 201608871 | Argyll and Bute Council | animals/abattoirs/kennels/dog wardens | Upheld, recommendations | October 2017 |
| 201608895 | West Lothian Council | sales and leases of property including excambions | Not upheld, no recommendations | October 2017 |