| 201401348           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201401364           | 
                                                                                        West College Scotland           | 
                                                                                        communication/ staff attitude/dignity/confidentiality           | 
                                                                                        Some upheld, action taken by body to remedy, recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201401555           | 
                                                                                        Glasgow City Council           | 
                                                                                        parks, outdoor centres and facilities           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201401593           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201401677           | 
                                                                                        Glasgow City Council           | 
                                                                                        public health & civic government acts - nuisances/problems in/around buildings           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201401842           | 
                                                                                        Children's Hearings Scotland           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201401984           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201401999           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201402013           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2014           | 
              
          
                                                                                        | 201402047           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2014           |