| 201303515 | Scottish Prison Service | downgrading | Not upheld, no recommendations | June 2014 | 
          
                                                                                        | 201303925 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 | 
          
                                                                                        | 201304004 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | June 2014 | 
          
                                                                                        | 201304136 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | June 2014 | 
          
                                                                                        | 201304223 | Angus Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | June 2014 | 
          
                                                                                        | 201304283 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Upheld, recommendations | June 2014 | 
          
                                                                                        | 201304515 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2014 | 
          
                                                                                        | 201304775 | Dumfries and Galloway NHS Board | policy / administration | Some upheld, recommendations | June 2014 | 
          
                                                                                        | 201304806 | Scottish Prison Service | accommodation (including cell amenities and location); complaints handling | Some upheld, recommendations | June 2014 | 
          
                                                                                        | 201304881 | Western Isles NHS Board | complaints handling | Not upheld, no recommendations | June 2014 |