| 201300723 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201300802 | Lothian NHS Board | clinical treatment / diagnosis; communication | Some upheld, recommendations | May 2014 | 
          
                                                                                        | 201301084 | West Lothian Council | policy/administration | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201301088 | Business Stream | meter reading/ charging method /calculation | Upheld, recommendations | May 2014 | 
          
                                                                                        | 201301162 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2014 | 
          
                                                                                        | 201301180 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2014 | 
          
                                                                                        | 201301194 | Business Stream | charging method /calculation | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201301343 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | May 2014 | 
          
                                                                                        | 201301511 | Business Stream | charging method / calculation | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201301558 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2014 |