| 201302395 | Perth and Kinross Council | handling of application (complaints by applicants) | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201302409 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2014 | 
          
                                                                                        | 201302411 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201302519 | Business Stream | incorrect billing | Upheld, action taken by body to remedy, no recommendations | May 2014 | 
          
                                                                                        | 201302559 | The City of Edinburgh Council | complaints handling | Upheld, recommendations | May 2014 | 
          
                                                                                        | 201302566 | Lanarkshire NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201302669 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2014 | 
          
                                                                                        | 201302734 | Business Stream | incorrect billing | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201302813 | West Lothian Council | improvements and renovation | Some upheld, recommendations | May 2014 | 
          
                                                                                        | 201302949 | Aberdeenshire Council | adoption procedures | No decision reached | May 2014 |