Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102425 | Aberdeenshire Council | planning, enforcement | Some upheld, recommendations | May 2012 |
| 201102474 | The Robert Gordon University | academic appeal/exam results/degree classification | Not upheld, no recommendations | May 2012 |
| 201102608 | Tayside NHS Board | clinical treatment; diagnosis | Upheld, recommendations | May 2012 |
| 201102642 | The City of Edinburgh Council | tenancy rights and conditions | Not upheld, no recommendations | May 2012 |
| 201102663 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | May 2012 |
| 201102710 | Shetland Islands Council | valuation of servitude right | Not upheld, no recommendations | May 2012 |
| 201102804 | West Lothian Council | street lighting | Not upheld, no recommendations | May 2012 |
| 201102837 | The Highland Council | secondary school; exclusion | Some upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201102951 | The Moray Council | trading standards | Not upheld, no recommendations | May 2012 |
| 201102988 | Scottish Prison Service | communication by telephone | Not upheld, no recommendations | May 2012 |