Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100605 South Lanarkshire Council council tax (incl community charge) Resolved, action taken by body to remedy March 2012
201100635 Lanarkshire NHS Board clinical treatment; diagnosis Not upheld, no recommendations March 2012
201100638 A Medical Practice, Tayside NHS Board lists Not upheld, no recommendations March 2012
201100648 The Highland Council sheltered housing and community care Not upheld, no recommendations March 2012
201100756 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment; diagnosis Upheld, action taken by body to remedy, no recommendations March 2012
201101063 A Medical Practice, Dumfries and Galloway NHS Board clinical treatment; diagnosis Not upheld, no recommendations March 2012
201101177 Tayside NHS Board nurses; nursing care Some upheld, action taken by body to remedy, recommendations March 2012
201101188 Western Isles NHS Board nurses; nursing care Some upheld, action taken by body to remedy, recommendations March 2012
201101191 A Dental Practice, Ayrshire and Arran NHS Board clinical treatment; diagnosis Not upheld, no recommendations March 2012
201101197 Ayrshire and Arran NHS Board clinical treatment; diagnosis Not upheld, no recommendations March 2012