Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101237 | A Medical Practice, Forth Valley NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | March 2012 |
| 201101249 | Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | March 2012 |
| 201101254 | A Medical Practice, Highland NHS Board | clinical treatment; diagnosis | Upheld, recommendations | March 2012 |
| 201101343 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Some upheld, no recommendations | March 2012 |
| 201101357 | Highland NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | March 2012 |
| 201101430 | Dumfries and Galloway Council | trading standards | Not upheld, no recommendations | March 2012 |
| 201101588 | A Medical Practice, Lothian NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, no recommendations | March 2012 |
| 201101597 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | March 2012 |
| 201101619 | Western Isles NHS Board | admission, discharge and transfer procedures | Not upheld, no recommendations | March 2012 |
| 201102085 | Aberdeenshire Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | March 2012 |