Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202207983 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2024 |
| 202207990 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2024 |
| 202210917 | The City of Edinburgh Council | Child protection | Upheld, recommendations | June 2024 |
| 202301048 | East Ayrshire Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | June 2024 |
| 202106200 | North Lanarkshire Council | Kinship care | Resolved, no recommendations | May 2024 |
| 202108871 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2024 |
| 202110015 | Aberdeenshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | May 2024 |
| 202110511 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Appointments / Admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2024 |
| 202110569 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2024 |
| 202110880 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | May 2024 |