Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202106196 | Glasgow City Health and Social Care Partnership | Adoption / fostering | Upheld, recommendations | March 2024 |
| 202109772 | Grampian NHS Board | Nurses / nursing care | Upheld, recommendations | March 2024 |
| 202109957 | Clackmannanshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | March 2024 |
| 202110901 | Grampian NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2024 |
| 202111684 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Upheld, recommendations | March 2024 |
| 202200046 | Dumfries and Galloway NHS Board | Record keeping | Some upheld, no recommendations | March 2024 |
| 202201239 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2024 |
| 202202301 | East Dunbartonshire Council | Primary School | Some upheld, recommendations | March 2024 |
| 202203262 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Upheld, recommendations | March 2024 |
| 202204217 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2024 |