Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202102814 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Some upheld, recommendations | October 2023 |
| 202104751 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | October 2023 |
| 202107139 | Fife Council | Neighbour disputes and anti-social behaviour | Not upheld, no recommendations | October 2023 |
| 202108741 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | October 2023 |
| 202110675 | Aberdeen City Council | Child services and family support | Not upheld, no recommendations | October 2023 |
| 202110695 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2023 |
| 202200504 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | October 2023 |
| 202206401 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2023 |
| 202207640 | A Medical Practice in the Ayrshire and Arran NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | October 2023 |
| 202002423 | South Lanarkshire Council | Complaints handling | Upheld, recommendations | September 2023 |