Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202006034 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | February 2023 |
| 202007586 | Tayside NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | February 2023 |
| 202007688 | A Medical Practice in the Ayrshire & Arran NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2023 |
| 202008024 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | February 2023 |
| 202102199 | Forth Valley NHS Board | Admission / discharge / transfer procedures | Not upheld, no recommendations | February 2023 |
| 202102718 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | February 2023 |
| 202103284 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2023 |
| 202104071 | Stirling Council | Communication / staff attitude / confidentiality | Some upheld, recommendations | February 2023 |
| 201909689 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2023 |
| 202001327 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | January 2023 |