Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201908605 | Glasgow City Health and Social Care Partnership | Child services and family support | Upheld, recommendations | March 2022 |
| 201910071 | Crown Office and Procurator Fiscal Service | Policy / administration | Some upheld, recommendations | March 2022 |
| 201910087 | Renfrewshire Council | Handling of application (complaints by opponents) | Upheld, recommendations | March 2022 |
| 201910373 | Stirling Council | Primary School | Some upheld, recommendations | March 2022 |
| 201910514 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2022 |
| 202000655 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2022 |
| 202001793 | South Lanarkshire Council | Secondary School | Some upheld, recommendations | March 2022 |
| 202002197 | Lanarkshire NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | March 2022 |
| 202002559 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2022 |
| 202005027 | Lanarkshire NHS Board | Nurses / nursing care | Some upheld, recommendations | March 2022 |