Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202001151 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 202001347 | North Lanarkshire Council | Care charges for homecare and residential care | Resolved, no recommendations | January 2022 |
| 202001398 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | January 2022 |
| 202001414 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 202002770 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 202003264 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 202003946 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 202005066 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 202100985 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 202101483 | Falkirk Council | Neighbour disputes and anti-social behaviour | Not upheld, no recommendations | January 2022 |