Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201809719 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 201904916 | Angus Health and Social Care Partnership | adult support and protection / adults with incapacity | Not upheld, no recommendations | November 2021 |
| 201906227 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2021 |
| 201908887 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | November 2021 |
| 201909530 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2021 |
| 201910693 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2021 |
| 201911779 | Comhairle nan Eilean Siar | assessments / self-directed support | Not upheld, no recommendations | November 2021 |
| 202000613 | Angus Council | kinship care | Not upheld, no recommendations | November 2021 |
| 202000833 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202001329 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2021 |