Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201910988 | A Medical Practice in the Highland NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201911144 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201911297 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201911909 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 202000242 | Scottish Prison Service | Downgrading | Some upheld, recommendations | August 2021 |
| 202000424 | Glasgow City Health and Social Care Partnership | Assessments / self-directed support | Some upheld, recommendations | August 2021 |
| 202000561 | Dumfries and Galloway Council | Kinship care | Upheld, recommendations | August 2021 |
| 202001087 | Edinburgh Health and Social Care Partnership | Policy / administration | Upheld, no recommendations | August 2021 |
| 202001107 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 202001625 | North Lanarkshire Council | Policy / administration | Upheld, recommendations | August 2021 |