Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201708601 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201708611 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2019 |
| 201708708 | West Dunbartonshire Council | road authority as developer / road alterations | Upheld, recommendations | May 2019 |
| 201709163 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201709220 | North Lanarkshire Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201800066 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201800379 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201800406 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | May 2019 |
| 201800410 | Aberdeen City Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | May 2019 |
| 201800557 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |