Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801816 | Fife Council | secondary school | Not upheld, no recommendations | March 2019 |
| 201802259 | South Ayrshire Council | communication / staff attitude / confidentiality | Upheld, recommendations | March 2019 |
| 201802641 | South Lanarkshire Health and Social Care Partnership | care in the community | Upheld, recommendations | March 2019 |
| 201803163 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201803350 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201803602 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201803603 | NHS 24 | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201804070 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201804326 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201804624 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |