Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508841 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | October 2016 |
| 201508908 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2016 |
| 201600041 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2016 |
| 201600536 | The City of Edinburgh Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2016 |
| 201600684 | Castlehill Housing Association Ltd | applications, allocations, transfers & exchanges | Not upheld, no recommendations | October 2016 |
| 201600866 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2016 |
| 201601079 | Lanarkshire NHS Board | nurses / nursing care | Upheld, recommendations | October 2016 |
| 201407008 | Business Stream | charging method / calculation | Not upheld, no recommendations | September 2016 |
| 201500905 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2016 |
| 201501787 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |