Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508844 | Lothian NHS Board | nurses / nursing care | Some upheld, recommendations | August 2016 |
| 201508846 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | August 2016 |
| 201508868 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2016 |
| 201404055 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201406219 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201500315 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2016 |
| 201502859 | The Robert Gordon University | welfare | Not upheld, no recommendations | July 2016 |
| 201504531 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201507496 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201507543 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |