Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201204215 Dunedin Canmore Housing Ltd repairs and maintenance Some upheld, action taken by body to remedy, recommendations February 2014
201204216 Dunedin Canmore Housing Ltd repairs and maintenance Some upheld, action taken by body to remedy, no recommendations February 2014
201204363 Business Stream debt recovery / payment fees Not upheld, recommendations February 2014
201204438 A Dentist in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, recommendations February 2014
201204507 Highland NHS Board clinical treatment / diagnosis Not upheld, recommendations February 2014
201204511 Business Stream charging method / calculation Upheld, recommendations February 2014
201204561 Business Stream debt recovery / payment fees Some upheld, recommendations February 2014
201204877 Orkney NHS Board clinical treatment / diagnosis Upheld, recommendations February 2014
201204938 Aberdeenshire Council handling of application (complaints by opponents) Some upheld, recommendations February 2014
201205004 Lanarkshire NHS Board appointments/admissions (delay, cancellation, waiting lists) Not upheld, no recommendations February 2014