| 201101053 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201101057 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201101093 | A Dental Practice, Lothian NHS Board | complaints handling | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201101389 | A Medical Practice, Fife NHS Board | policy/administration | Not upheld, action taken by body to remedy, no recommendations | October 2011 | 
          
                                                                                        | 201101581 | Scottish Prison Service | other | Not upheld, no recommendations | October 2011 | 
          
                                                                                        | 201000187 | Inverclyde Council | bullying, secondary school | Some upheld, recommendations | September 2011 | 
          
                                                                                        | 201001991 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2011 | 
          
                                                                                        | 201002146 | Perth and Kinross Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2011 | 
          
                                                                                        | 201002431 | West Lothian Council | housing application | Not upheld, no recommendations | September 2011 | 
          
                                                                                        | 201003024 | The City of Edinburgh Council | finance - tenancy charges | Not upheld, no recommendations | September 2011 |