Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300737 | Renfrewshire Council | policy/administration | Upheld, no recommendations | December 2013 |
| 201300928 | Business Stream | incorrect billing | Resolved, no recommendations | December 2013 |
| 201301030 | A Council | primary school | Not upheld, recommendations | December 2013 |
| 201301228 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | December 2013 |
| 201301246 | Highland NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | December 2013 |
| 201301284 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | December 2013 | |
| 201301289 | Aberdeen City Council | complaints handling | Upheld, recommendations | December 2013 |
| 201301469 | A Council | primary school | Upheld, recommendations | December 2013 |
| 201301493 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2013 |
| 201301600 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |