Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202303465 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | November 2024 |
| 202303473 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202304694 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202307107 | A Medical Practice in the Borders NHS Board area | Complaints handling | Upheld, recommendations | November 2024 |
| 202308878 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202309427 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | November 2024 |
| 202310050 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202207681 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2024 |
| 202210503 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2024 |
| 202210966 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | October 2024 |