Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201703176 North Ayrshire Health and Social Care Partnership communication / staff attitude / dignity / confidentiality Not upheld, no recommendations February 2018
201703557 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2018
201703692 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2018
201704147 A Medical Practice in the Greater Glasgow and Clyde NHS Board area lists (incl difficulty registering and removal from lists) Upheld, recommendations February 2018
201600143 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2018
201601677 City Of Glasgow College student discipline Upheld, recommendations January 2018
201605213 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2018
201605336 University of Strathclyde policy/administration Not upheld, no recommendations January 2018
201605386 Glasgow City Council primary school Not upheld, recommendations January 2018
201605572 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations January 2018