Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202208175 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2024 |
| 202209212 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2024 |
| 202303356 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, recommendations | July 2024 |
| 202306836 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | July 2024 |
| 202306916 | Tayside NHS Board | Nurses / nursing care | Upheld, recommendations | July 2024 |
| 202307268 | West Lothian Health and Social Care Partnership | Kinship care | Resolved, no recommendations | July 2024 |
| 202004623 | North Ayrshire Council | Trading Standards | Not upheld, no recommendations | June 2024 |
| 202008353 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | June 2024 |
| 202106027 | Aberdeen City Council | Handling of application (complaints by opponents) | Upheld, recommendations | June 2024 |
| 202108765 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2024 |