Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202104942 Grampian NHS Board Nurses / nursing care Upheld, recommendations December 2023
202107467 The Highland Council Child services and family support Some upheld, recommendations December 2023
202109305 Tayside NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2023
202110756 Dumfries and Galloway Council Kinship care Not upheld, no recommendations December 2023
202111438 Highland NHS Board Clinical treatment / diagnosis Not upheld, no recommendations December 2023
202202227 A Medical Pratice in the Grampian NHS Board area Clinical treatment / diagnosis Upheld, recommendations December 2023
202203018 Forth Valley NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2023
202204521 Highland NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2023
202206050 Lanarkshire NHS Board Clinical treatment / diagnosis Some upheld, recommendations December 2023
202207112 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations December 2023