Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302884 | Dumfries and Galloway Council | complaints handling | Some upheld, recommendations | August 2014 |
| 201302977 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201303081 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201303263 | Comhairle nan Eilean Siar | aids for the disabled (incl blue badges), chronically sick & disabled acts 1970/72 | Not upheld, no recommendations | August 2014 |
| 201303355 | The City of Edinburgh Council | applications, allocations, transfers & exchanges | Upheld, recommendations | August 2014 |
| 201303807 | A Medical Practice in the Lanarkshire NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | August 2014 |
| 201303934 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201303972 | Scottish Prison Service | risk management | Upheld, recommendations | August 2014 |
| 201303975 | A Council | primary school | Not upheld, no recommendations | August 2014 |
| 201304024 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |