Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201909723 Fife Council Policy / administration Not upheld, no recommendations July 2022
202002674 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations July 2022
202002676 A Medical Practice in the Greater Glasgow & Clyde NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations July 2022
202003203 Highland NHS Board Communication / staff attitude / dignity / confidentiality Not upheld, no recommendations July 2022
202004806 Greater Glasgow and Clyde NHS Board - Acute Services Division Appointments / Admissions (delay / cancellation / waiting lists) Upheld, recommendations July 2022
202007151 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations July 2022
202008029 A Medical Practice in the Ayrshire & Arran NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations July 2022
202009167 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations July 2022
202101818 Forth Valley NHS Board Clinical treatment / diagnosis Not upheld, no recommendations July 2022
202102504 Ayrshire and Arran NHS Board Clinical treatment / diagnosis Not upheld, no recommendations July 2022