Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202102779 Fife NHS Board Clinical treatment / diagnosis Some upheld, recommendations July 2022
202103398 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Not upheld, no recommendations July 2022
202104334 Lothian NHS Board - Acute Division Hygiene / cleanliness / infection control Not upheld, no recommendations July 2022
202107375 A Medical Practice in the Fife NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations July 2022
202108353 Ayrshire and Arran NHS Board Clinical treatment / diagnosis Some upheld, recommendations July 2022
201909705 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Not upheld, no recommendations June 2022
201910063 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations June 2022
202000766 Scottish Ambulance Service Clinical treatment / Diagnosis Upheld, recommendations June 2022
202001906 Lanarkshire NHS Board Clinical treatment / diagnosis Some upheld, recommendations June 2022
202002008 Tayside NHS Board Clinical treatment / diagnosis Upheld, recommendations June 2022