Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202503645 | Clackmannanshire and Stirling Health and Social Care Partnership | Occupational therapy / assessment for equipment / adaptations | Not upheld, no recommendations | February 2026 |
| 202309413 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2026 |
| 202311156 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2026 |
| 202401439 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2026 |
| 202402894 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | January 2026 |
| 202403721 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2026 |
| 202403956 | Lothian NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | January 2026 |
| 202404449 | Lothian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2026 |
| 202410343 | Scottish Ambulance Service | Failure to send ambulance / delay in sending ambulance | Upheld, recommendations | January 2026 |
| 202308194 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2025 |