Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800428 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201800496 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2019 |
| 201800581 | East Ayrshire Health and Social Care Partnership | home helps / concessions / grants / charges for services | Upheld, recommendations | March 2019 |
| 201800677 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2019 |
| 201800737 | Lothian NHS Board - Acute Division | complaints handling | Not upheld, no recommendations | March 2019 |
| 201800864 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Some upheld, no recommendations | March 2019 |
| 201800868 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201801027 | West Dunbartonshire Council | repairs and maintenance | Resolved, no recommendations | March 2019 |
| 201801045 | Dundee City Council | policy / administration | Not upheld, no recommendations | March 2019 |
| 201801272 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2019 |