| 201305356           | 
                                                                                        A Dental Practice in the Forth Valley NHS Board area           | 
                                                                                        complaints handling           | 
                                                                                        Complaint withdrawn           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201305399           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201305519           | 
                                                                                        Midlothian Council           | 
                                                                                        neighbour disputes and antisocial behaviour           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201305828           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201305957           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201305967           | 
                                                                                        Scottish Water           | 
                                                                                        sewer flooding - external           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201305983           | 
                                                                                        University of Edinburgh           | 
                                                                                        complaints handling           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201306302           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201306310           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201400854           | 
                                                                                        Scottish Prison Service           | 
                                                                                        special security measures           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        October 2014           |