| 201400964           | 
                                                                                        University of Edinburgh           | 
                                                                                        academic appeal/exam results/degree classification           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401009           | 
                                                                                        Scottish Prison Service           | 
                                                                                        downgrading           | 
                                                                                                   | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401224           | 
                                                                                        Scottish Prison Service           | 
                                                                                        progression           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401285           | 
                                                                                        Horizon Housing Association Ltd           | 
                                                                                        neighbour disputes and antisocial behaviour           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401344           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401352           | 
                                                                                        Renfrewshire Council           | 
                                                                                        licensing - other           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401500           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401556           | 
                                                                                        Grampian NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401557           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401716           | 
                                                                                        Crofting Commission           | 
                                                                                        handling of application           | 
                                                                                                   | 
                                                                                        October 2014           |