| 201401728           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401734           | 
                                                                                        Fife Council           | 
                                                                                        estate management, open space & environment work           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401752           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401799           | 
                                                                                        A Council           | 
                                                                                        primary school           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401819           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201401863           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201402677           | 
                                                                                        Scottish Prison Service           | 
                                                                                        legal correspondence           | 
                                                                                                   | 
                                                                                        October 2014           | 
              
          
                                                                                        | 201200613           | 
                                                                                        Scottish Prison Service           | 
                                                                                        progression           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201202973           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201203396           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        September 2014           |