| 201204887           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201300609           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201300612           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201300766           | 
                                                                                        Stirling Council           | 
                                                                                        applications, allocations, transfers & exchanges           | 
                                                                                        Some upheld, action taken by body to remedy, recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201301200           | 
                                                                                        Lanarkshire Housing Association Ltd           | 
                                                                                        improvements and renovation           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201301400           | 
                                                                                        Borders NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201301460           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        appointments / admissions (delay / cancellation / waiting lists)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201301475           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201301485           | 
                                                                                        South Ayrshire Council           | 
                                                                                        planning enforcement/complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2014           | 
              
          
                                                                                        | 201301549           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        policy / administration           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        September 2014           |