| 201304731 | Business Stream | complaints handling |  | May 2014 | 
          
                                                                                        | 201304759 | Glasgow City Council | cleansing/public conveniences/streets and stairs | Resolved, no recommendations | May 2014 | 
          
                                                                                        | 201305037 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201305142 | Scottish Prison Service | progression | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201305254 | Scottish Prison Service | money | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201305305 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | May 2014 | 
          
                                                                                        | 201305340 | Scottish Prison Service | earnings | Not upheld, no recommendations | May 2014 | 
          
                                                                                        | 201003393 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | Some upheld, no recommendations | April 2014 | 
          
                                                                                        | 201200516 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201200725 | South Lanarkshire Council | neighbour disputes and antisocial behaviour | Upheld, recommendations | April 2014 |