| 201204579           | 
                                                                                        University of Edinburgh           | 
                                                                                        academic appeal/exam results/degree classification           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204623           | 
                                                                                        Scottish Prison Service           | 
                                                                                        work (in prison)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204626           | 
                                                                                        West Dunbartonshire Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204677           | 
                                                                                        A Council           | 
                                                                                        primary school           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204853           | 
                                                                                        A Medical Practice in the Forth Valley NHS Board area           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201205132           | 
                                                                                        Scottish Prison Service           | 
                                                                                        personal property           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201205187           | 
                                                                                        A Council           | 
                                                                                        complaints handling (including appeals procedures)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201300105           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201300202           | 
                                                                                        University of St Andrews           | 
                                                                                        academic appeal/exam results/degree classification           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201300273           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           |