Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201802908 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201802926 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201802977 | Forth Valley NHS Board | nurses / nursing care | Not upheld, no recommendations | September 2019 |
| 201803099 | Glasgow City Health and Social Care Partnership | clinical treatment / diagnosis | Some upheld, no recommendations | September 2019 |
| 201803544 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, recommendations | September 2019 |
| 201804034 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |
| 201804111 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201804332 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201804338 | Fife Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2019 |
| 201804640 | A Medical Practice in the Lothian NHS Board area | lists (incl difficulty registering and removal from lists) | Not upheld, no recommendations | September 2019 |