Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201500997 The Highland Council bus stops, shelters, signs, road furniture Upheld, recommendations May 2016
201501178 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations May 2016
201501196 Glasgow Clyde College special needs - assessment and provision Some upheld, recommendations May 2016
201501217 Scottish Prison Service earnings Upheld, recommendations May 2016
201501220 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations May 2016
201501222 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations May 2016
201501397 Lothian NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations May 2016
201501536 Weslo Housing Management improvements and renovation Upheld, recommendations May 2016
201501647 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations May 2016
201501652 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations May 2016