| 202002559           | 
                                                                                        Highland NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2022           | 
              
          
                                                                                        | 202005027           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        Nurses / nursing care           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2022           | 
              
          
                                                                                        | 202007186           | 
                                                                                        Borders NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2022           | 
              
          
                                                                                        | 202007201           | 
                                                                                        Fife NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2022           | 
              
          
                                                                                        | 202008168           | 
                                                                                        Edinburgh Health and Social Care Partnership           | 
                                                                                        Nurses / Nursing Care           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2022           | 
              
          
                                                                                        | 202105309           | 
                                                                                        Glasgow City Council           | 
                                                                                        Primary School           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2022           | 
              
          
                                                                                        | 201811013           | 
                                                                                        Castle Water Ltd           | 
                                                                                        Incorrect billing           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2022           | 
              
          
                                                                                        | 201900160           | 
                                                                                        Dundee Health and Social Care Partnership           | 
                                                                                        Communication / staff attitude           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2022           | 
              
          
                                                                                        | 201905460           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2022           | 
              
          
                                                                                        | 201909959           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        Policy / administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2022           |