| 201100279 | Highland NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2012 | 
          
                                                                                        | 201100882 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | June 2012 | 
          
                                                                                        | 201101118 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Upheld, recommendations | June 2012 | 
          
                                                                                        | 201101348 | Highland NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2012 | 
          
                                                                                        | 201101497 | Dundee City Council | Repairs and maintenance of housing stock | Some upheld, recommendations | June 2012 | 
          
                                                                                        | 201101754 | Business Stream Ltd | Meter reading | Upheld, recommendations | June 2012 | 
          
                                                                                        | 201102047 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | June 2012 | 
          
                                                                                        | 201102277 | Forth Valley NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, action taken by body to remedy, recommendations | June 2012 | 
          
                                                                                        | 201102321 | Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 | 
          
                                                                                        | 201102339 | A Medical Practice in the Grampian NHS Board area 
 | clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |