| 201102642 | The City of Edinburgh Council | tenancy rights and conditions | Not upheld, no recommendations | May 2012 | 
          
                                                                                        | 201102663 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | May 2012 | 
          
                                                                                        | 201102710 | Shetland Islands Council | valuation of servitude right | Not upheld, no recommendations | May 2012 | 
          
                                                                                        | 201102804 | West Lothian Council | street lighting | Not upheld, no recommendations | May 2012 | 
          
                                                                                        | 201102837 | The Highland Council | secondary school; exclusion | Some upheld, action taken by body to remedy, no recommendations | May 2012 | 
          
                                                                                        | 201102951 | The Moray Council | trading standards | Not upheld, no recommendations | May 2012 | 
          
                                                                                        | 201102988 | Scottish Prison Service | communication by telephone | Not upheld, no recommendations | May 2012 | 
          
                                                                                        | 201103017 | Aberdeen City Council | building warrants: certificates of completion/habitation | Not upheld, no recommendations | May 2012 | 
          
                                                                                        | 201103131 | South Lanarkshire Council | Neighbour disputes and antisocial behaviour | Not upheld, no recommendations | May 2012 | 
          
                                                                                        | 201103133 | The City of Edinburgh Council | parks, outdoor centres and facilities | Some upheld, recommendations | May 2012 |